Refund & Cancellation Policy

Refund and Cancellation Policy

At PickProduce.com, customer satisfaction is our top priority. We strive to provide fresh, high-quality products and seamless service. Please read our refund and cancellation policy carefully.

Refund Timeline:

• If payment is deducted and the order fails or is cancelled, the amount will be automatically refunded within 1-3 business days.

Order Cancellation:

• Before Dispatch:
  You may cancel your order before it has been shipped by contacting our support team. Full refunds will be issued for prepaid orders.

• After Dispatch:
  Orders cannot be cancelled once dispatched. In such cases, please refer to our refund or return process if you have any concerns about the received item.

Refund Eligibility:

We offer refunds under the following conditions:

• You received damaged, expired, or incorrect items.

• You received an incomplete order.

• The item is missing from your delivery, and you were charged for it.

To request a refund:

• Email us at pickproduce2025@gmail.com or call +91-8675422862 within 24 hours of delivery.

• Provide your order ID, a brief description of the issue, and clear photos (if applicable).

• Our team will verify the issue and process the refund within1-3 business days to the original payment method.

Non-Refundable Items:

• Fresh produce once delivered and accepted without issue

• Orders cancelled after dispatch

• Products returned due to change of mind or personal preferences

Payment Reversals:

• If payment is deducted and the order fails or is cancelled, the amount will be automatically refunded within 1-3 business days.

• If you do not receive the refund in the mentioned period, please contact your bank or payment provider.

Need Help?

We’re here to assist you. Reach out to us for any refund, cancellation, or order-related queries:

???? Email: pickproduce2025@gmail.com
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